Ask Better Questions and Follow Negative Effort with Malcolm Ocean
About the guest
Malcolm Ocean
Malcolm Ocean is a systems designer, writer, coach, and founder of Intend, the goal-and-productivity app formerly known as Complice. His work explores intentionality, motivation, trust-building, collaboration, culture, and practical mental models for meaningful work.
Learn more →Listen to the episode
Stop forcing answers; build the conditions where the right question can keep working on you
The practical answer from Jonny Miller’s conversation with Malcolm Ocean is this: when you feel stuck, the next move is often not more pressure, a stricter commitment device, or a better argument against yourself. It is to slow down enough to find the question, perception, or competing want that your system is already trying to organize around.1
Malcolm’s thread through the episode is surprisingly coherent: good questions organize attention; aliveness-based productivity keeps desire visible; perceptual control theory reframes behavior as the control of perception; and “negative effort” names the creative work that takes more energy not to do than to do.23
Use this guide when you are:
- rushing to answer a question before you know what would count as an answer;
- trying to force yourself through a task while another part of you quietly rebels;
- mistaking a task list for a living intention;
- arguing with a triggered perception instead of letting it fully reveal what it is protecting;
- trying to find the projects, conversations, or experiments that feel self-energizing rather than self-coercive.
1This is a reflection and practice guide, not therapy, medical advice, trauma treatment, or a substitute for qualified care. If inquiry into conflict, memory, motivation, or safety becomes destabilizing, pause and seek appropriate support.
Hold questions long enough for discernment to appear
Malcolm distinguishes between answering a question and holding a question. In a complex conversation, a question may not be a request for a quick opinion. It may be a way of saying: “I do not yet know how to recognize a good answer.”1
That is a useful nervous-system move. When uncertainty feels threatening, the body often wants closure: say the smart thing, make the plan, defend the position, resolve the silence. Malcolm’s alternative is to let the question simmer until more of the system has had time to participate.
Try this before answering a live question:
| Fast answer impulse | Holding-the-question move |
|---|---|
| “I should know this already.” | “What would make an answer trustworthy here?” |
| “Let me fill the silence.” | Take one breath and let the question land in the body. |
| “Here is the obvious solution.” | Ask, “What part of the situation would this solution fail to include?” |
| “I need to sound intelligent.” | Ask the question you are actually curious about. |
| “We need a decision now.” | Separate the decision deadline from the deeper inquiry. |
This does not mean delaying forever. It means noticing which kind of situation you are in:
- You know what makes sense to do. Act.
- You know how to get clarity. Run the experiment, ask the person, read the document, test the prototype.
- You do not yet know. Hold the question without pretending the first answer is enough.1
A cautious research bridge: intolerance of uncertainty is associated with anxiety-related difficulties, though the evidence is not simple enough to treat “sitting with uncertainty” as a universal cure.4 For practice, the point is smaller: build enough capacity to stay with the question for a few more breaths before your system collapses into premature certainty.
Replace task coercion with a living reference level
Malcolm contrasts an “exhaustiveness” orientation with an “aliveness” orientation. Exhaustiveness starts with everything you are supposed to do and asks how to get yourself to do it. Aliveness starts with the world you want to help bring into being and asks what makes sense from here.2
This changes the feel of productivity. A task is not just “one fewer thing weighing me down.” It is one move toward a state you care about: the event that brings people together, the product that helps people live more intentionally, the conversation that becomes more honest, the relationship that has more room to breathe.2
Use this reframe for a project you are resisting:
- Name the living reference level. “The world I am trying to move toward is ___.”
- Name the current perception. “Right now, the situation seems to be ___.”
- Name the gap without shame. “The mismatch is ___.”
- Ask what action would reduce the gap today. Not the whole plan; the next honest control move.
- Update after contact. Once you take three steps, the horizon changes. Let the goal become more accurate instead of forcing your past self’s map.5
This maps loosely onto perceptual control theory, the model Malcolm discusses from William T. Powers and later PCT researchers: organisms are modeled less as systems that directly control behavior and more as systems that act to keep important perceptions near reference values.67 Treat that as a useful lens, not a total theory of human life.
The tactical implication: if you keep failing to “make yourself” do a task, do not only ask, “How do I increase discipline?” Ask, “What perception am I trying to create, and what other perception might this task threaten?”
Treat resistance as another want, not an enemy
One of Malcolm’s most useful moves is the line: there is no such thing as “don’t want.” Often you want something, and you also want not-something.8
His thermostat example makes the cost vivid. If the heat is set to 23°C and the air conditioning is set to 19°C, both systems run hard, neither is satisfied, and the house becomes less responsive to the outside world. Internal conflict can feel similar: one part drives toward the goal, another pulls away, and the person calls the second part “resistance,” “sabotage,” or “my problem.”8
A more workable question is:
“If this resistance were protecting a real want, what would it be trying to keep true?”
Examples:
| Visible goal | Possible second want |
|---|---|
| Publish the essay | Stay safe from public criticism |
| Grow the business | Avoid outgrowing friends or identity |
| Take the medication / follow the protocol | Avoid feeling old, dependent, or changed |
| Finish the project | Preserve autonomy from an internalized authority voice |
| Have the hard conversation | Avoid a familiar relational danger signal |
Malcolm applies this same orientation to “dream mashups”: moments when current reality is blended with old emotional meaning. The move is not to argue the perception away — “I know I am safe, so stop feeling unsafe.” It is to invite the perception forward honestly: “Apparently part of me genuinely thinks this is dangerous. Could I let that be fully here long enough to understand what it is seeing?”9
Practice
Run the 10-minute two-wants inquiry
Use this when you are procrastinating, rebelling against your own plan, over-controlling, or trying to talk yourself out of a trigger.
- Name the official want. “I want to ___.” Keep it specific.
- Name the pressure strategy. “I am trying to get myself to do it by ___.” Notice force, shame, urgency, bargaining, or collapse.
- Ask what the resistance wants. “If the part that will not cooperate is also me, what might it be trying to protect, preserve, avoid, or express?”
- Let the answer be inconvenient. Do not correct it immediately. Write: “Part of me genuinely thinks ___.”
- Look for the shared care. Ask: “What does each side care about that makes sense?” Safety, freedom, belonging, impact, rest, dignity, accuracy, play, honesty?
- Find the smallest non-war move. Reduce the goal, change the context, ask for help, rest first, make a reversible experiment, or speak the fear directly.
- Update the reference level. End with: “Given all of this, the next true step is ___.”
The win is not instant alignment. The win is ending the tug-of-war long enough for both wants to become information.
Use pauses to let the wider system participate
Malcolm links this to Ian McGilchrist’s left/right hemisphere frame, but the everyday practice does not require you to make strong claims about hemispheres. The move is simple: when you feel the urgent need to blurt, correct, prove, or steer, pause and ask what happens if you do not say the thing immediately.10
That pause can be especially useful in tense conversations. The urgent thought may be valuable. It may also be a grasping attempt to control the interaction, avoid uncertainty, or force the other person into your frame.
Try a conversation micro-practice:
- Notice the surge: “I need to say this now.”
- Feel the body signal: throat, chest, jaw, belly, hands.
- Ask silently: “What am I afraid will happen if I do not control this moment?”
- Ask: “Is this a contribution, a defense, or a bid to collapse uncertainty?”
- If it is still true after one breath, say it more cleanly.
- If something wiser appears, follow that.
This is not passivity. Malcolm is explicit that simply “going with the flow” can become its own imbalance if important concerns never get voiced.10 The skill is to let the concern speak from less compulsion and more contact.
Find negative-effort work, then design support around it
Negative effort is Malcolm’s name for work that takes more energy not to do than to do. You do not need a commitment device when the thing is alive enough. You need restraint, support, or a bigger container.3
To find it, look for signals:
- You keep returning to the idea even when nobody rewards it.
- You feel relief when you are allowed to work on it.
- The work creates more energy than it consumes, at least in the right dosage.
- You resent arbitrary obstacles but not the core activity.
- You would do some version of it even if it were not immediately useful.
Then be practical. Malcolm notes that even a self-energizing project has auxiliary tasks: bugs, payment systems, marketing, documentation, logistics, onboarding, or the unglamorous work that makes the beloved thing real.311 The answer is not always to force yourself through every “shit sandwich.” Sometimes the subproblem is food for someone else.
A self-energizing project design might look like this:
| Layer | Question |
|---|---|
| Core aliveness | What is the work I cannot not do? |
| Necessary supports | What has to exist for that work to reach people? |
| Personal friction | Which supports consistently drain, confuse, or repel me? |
| Possible collaborators | Who might genuinely enjoy those parts? |
| Tiny proof | What is the smallest version someone could use, buy, join, or respond to? |
Malcolm’s “barn raising” idea extends this into a community practice: people gather around someone’s already-live project and help with what they actually want to help with — technical setup, feedback, naming, marketing, psychological support, or onboarding — so the effort goes somewhere real.11
Self-determination theory offers a cautious academic echo here: autonomy, competence, and relatedness are repeatedly linked with more self-motivated engagement, but that does not mean every task can or should become intrinsically joyful.12 The practical takeaway is humbler: design contexts where people have more contact with what they care about, more room to choose, and more honest ways to collaborate.
Finally, include rest in the design. Malcolm’s own practice is a true day off: no scheduled obligations and no open browser tabs at the start of the day, so action can bubble up from a slower, deeper layer rather than from whatever tab was left open yesterday.13 Negative effort still lives in a body. Aliveness needs recovery, empty space, and cycles.
Key takeaways
- A good question can be a container for uncertainty, not just a prompt for a quick answer.
- Productivity becomes more alive when tasks stay connected to the world or perception you are trying to help create.
- Resistance is often a second want. Treating it as an enemy usually intensifies internal conflict.
- When triggered, try inviting the perception forward instead of arguing it away.
- In conversation, the urge to blurt may be useful information — but it often improves after one breath.
- Negative-effort work is the work that takes more energy not to do; build support around it rather than forcing every subtask through willpower.
- Rest and empty space are not separate from aliveness. They are part of how the deeper signal becomes audible.
Free assessment
Take the free nervous system assessment.
If internal conflict, uncertainty, over-efforting, procrastination, or shutdown make it hard to access clear action, the assessment can help you map your current nervous-system patterns and choose a steadier next step.
Take the assessment →Continue exploring
- Read Achieve More by Grinding Less: Increase Aliveness for a complementary guide on over-efforting, non-doing, and aliveness.
- Read Focus on What Matters Most for practical ways to protect attention and priorities without turning life into a task factory.
- Read Belief and Behavior Change for more on updating beliefs without making your identity brittle.
- Read The Art and Science of Interoception for a deeper look at sensing body signals before they drive behavior.
References
- Malcolm Ocean and Jonny Miller, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 09:31–18:38. ↩
- Malcolm Ocean, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 30:23–41:22. ↩
- Malcolm Ocean, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 1:36:33–1:41:05. ↩
- Shihata and colleagues reviewed evidence on intolerance of uncertainty as a possible transdiagnostic mechanism and found the strongest, though still mixed and cautious, support for anxiety-related symptoms. See “Intolerance of Uncertainty as a Transdiagnostic Mechanism of Psychological Difficulties,” Cognitive Therapy and Research (2019), https://doi.org/10.1007/s10608-018-9964-z. ↩
- Malcolm Ocean and Jonny Miller, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 41:22–43:50. ↩
- Malcolm Ocean, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 44:54–57:21. ↩
- For the formal PCT frame, see William T. Powers, Behavior: The Control of Perception (1973), and Marken and Mansell, “Perceptual Control as a Unifying Concept in Psychology,” Review of General Psychology (2013), https://doi.org/10.1037/a0032933. ↩
- Malcolm Ocean, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 49:28–1:00:57 and 1:14:40–1:15:21. ↩
- Malcolm Ocean and Jonny Miller, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 1:19:17–1:26:16. ↩
- Malcolm Ocean, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 1:26:23–1:33:52. ↩
- Malcolm Ocean, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 1:41:47–1:53:18. ↩
- Ryan and Deci summarize self-determination theory research on autonomy, competence, relatedness, intrinsic motivation, and social conditions that support or undermine self-motivation. See “Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being,” American Psychologist (2000), https://doi.org/10.1037//0003-066X.55.1.68. ↩
- Malcolm Ocean, The Art of Asking Questions, Incentivising Negative Effort & Deconstructing Human Perception with Malcolm Ocean, 1:57:00–2:03:25. ↩